Suntech USA Inc  offers a range of services including inbound call center support, digital marketing, customer support, Amazon & eBay consultancy, medical billing, and credit management.

You can contact us through our website’s contact form, email us at Info@jptechdemo.com, or call us at our customer service number.

We operate 24/7 to provide continuous support to our clients and their customers

We specialize in a variety of industries including e-commerce, healthcare, finance, and telecommunications.

We have a dedicated quality assurance department that monitors and evaluates our performance to ensure the highest standards of service.

Our pricing structure varies depending on the specific services required. Please contact us for a detailed quote tailored to your needs.

Yes, we offer multilingual support to cater to a diverse customer base.

We handle customer complaints professionally and efficiently, with a focus on quick resolution and customer satisfaction.

We are proficient in working with a variety of CRM systems and can adapt to the specific system used by your business.

We adhere to strict data security and privacy protocols to protect sensitive information and comply with relevant regulations.

We have a specialized team with extensive experience in medical billing, ensuring accuracy and compliance with healthcare regulations.

Yes, we can provide references from current clients upon request.

We can typically start a new project within a few weeks, depending on the complexity and requirements.

Yes, we offer training for client teams to ensure seamless integration and effective use of our services.

We use metrics such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES) to measure and improve customer satisfaction.

Yes, we offer a trial period for certain services. Please contact us to discuss the details.

We have scalable resources and technology to handle high call volumes efficiently, ensuring minimal wait times and high-quality service.

Our commitment to excellence, personalized service, and continuous improvement sets us apart from other BPO providers. We focus on building long-term partnerships with our clients to drive their success.